FAQs

1. WHAT TYPE OF SHIPPING DO YOU OFFER? 

WE TYPICALLY SHIP USPS. 

2. HOW LONG DOES IT TAKE TO SHIP MY ORDER? 

TYPICALLY WE SHIP WITHIN 2-3 BUSINESS DAYS FOR NON-PERSONALIZED ORDERS. 

PERSONALIZED ORDERS:3-4 BUSINESS DAYS. 

AT TIMES DUE TO HIGHER ORDER VOLUMES, HOLIDAYS, ETC THERE MAY BE DELAYS. 

3. HOW MUCH IS SHIPPING?

SHIPPING VARIES BASED ON SIZE, WEIGHT, AND LOCATION OF ITS DESTINATION. WE ALWAYS WORK HARD TO PROVIDE THE CHEAPEST POSSIBLE SHIPPING FOR YOUR ORDER.

 

PRE-ORDERS

1. WE SUGGEST READING OUR DETAILED BLOG POST REGARDING PRE-ORDERS.

2. THIS IS NOT IN STOCK MERCHANDISE. THIS IS MERCHANDISE THAT WE ORDER CUMULATIVELY AS A GROUP (INDIVIDUALS, WORK AT HOME MOMS, ONLINE BOUTIQUES, BRICK AND MORTAR BOUTIQUES, ETC). THIS ALLOWS TO US TO PURCHASE MERCHANDISE AT LOWER PRICING BY COMBINING OUR ORDERS TOGETHER. 

YOU MUST BE ABLE TO WAIT ON THE ITEMS ORDERED A MINIMUM OF 30 DAYS. THERE ARE TIMES THAT WE GET PRODUCTS EARLY AND TIMES THERE ARE DELAYS THAT ARE OUT OF OUR CONTROL. 

3. THERE ARE NO REFUNDS ON PRE-ORDERS. ONCE THE PRE-ORDER IA COMPLETED AND ALL ORDERS AND PAYMENTS ARE RECEIVED, WE PUT THW ORDER TOGETHER FOR THE SUPPLIER. ONCE WE RECEIVE THE ORDER CONFIRMATION AND TOTAL AMOUNT DUE, WE SEND IN PAYMENT. BECAUSE WE HAVE TO PAY SUPPLIERS AND FACTORIES AHEAD OF TIME, IS WHY WE DO NOT REFUND PRE-ORDERS. THE SUPPLIERS WILL NOT ISSUE US A REFUND OR REMOVE YOUR ORDER FROM OUR TOTAL ORDER. ALSO CANCELLED ORDERS CAN CAUSE ORDERS THAT REQUIRE MOQs (MINIMUM ORDER QUANTITIES) TO GO BELOW OUR REQUIRED PURCHASE AMOUNT. EITHER WE HAVE TO PAY FOR MORE PRODUCT THAT WE WERE NOT PLANNING ON ORDERING OR OTHER CUSTOMERS WILL NOT GET THEIR PRODUCT EITHER.

4. WE HAVE BEEN DOING BUSINESS WITH MOST OF OUR SUPPLIERS FOR 10+ YEARS. WE HAVE POSITIVE, LONG TERM RELATIONSHIPS WITH THEM AND WORK CLOSELY TOGETHER TO ENSURE EVERY ORDER GOES AS SMOOTH AS POSSIBLE. 

PLEASE KNOW OUR CUSTOMERS BEST INTEREST IS ALWAYS OUR FIRST CONCERN AND WE WORK AS HARD AS WE CAN TO HELP EACH PERSON TO THE BEST OF OUR ABILITY.

6. DISCOUNT CODES (% OFF, $ OFF, REDUCED OR FREE SHIPPING, ETC)- CANNOT BE USED ON PRE-ORDERS. THESE ITEMS DO NOT HAVE OUR NORMAL WHOLESALE/RETAIL MARKUP AND CANNOT AFFORD TO OFFER THESE TYPEA OF DISCOUNTS ON THIS MERCHANDISE. THIS MERCHANDISE IS ALREADY AT THE BEST POSSIBLE PRICING.

 

**TERMS MAY CHANGE AT ANY TIME, WITHOUT PRIOR NOTICE.***

PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS.